Travel & Tourism

Microsoft Dynamics 365 CRM For Travel & Tourism

Dynamics also delivers measurable improvements in sales, membership retention, event management and customer service via a comprehensive set of capabilities which is easily customised to the exact needs of your business. Dynamics can even automate your sales and service processes, helping you to achieve a low cost route to keeping your customers happy, and keeping them as your customers!

Benefits Of Using Microsoft Dynamics 365

Marketing Management

  • Achieve a single view of your customers, allowing greater insight and intelligent segmentation and profiling of high volume and complex data.
  • Attain maximum value from marketing investments. Utilise detailed management information to drive continued improvement of marketing and alignment with sales activities.
  • Plan, implement, manage and analyse any number of campaigns across multiple channels, including highly functional e-marketing capabilities such as campaign automation.

Sales Management

  • Give each opportunity the best chance of success, track and manage all sales opportunities.
  • Focus sales teams on winning business, automate common tasks and sales processes including quote expiries, client reminders and sales team prompts.
  • Get the right information to the right people, so they understand exactly what is happening with each customer ensuring every conversation leads towards a valuable decision.

Customer Service

  • Retain customer loyalty and improve retention with a rich set of features to ensure customer facing staff can provide exceptional service to customers.
  • Company knowledge and best practice available to all via a centralised repository of knowhow and company practice available to all users.
  • Ensure the right person deals with the right query with automatic queuing and routing of queries.
Want To See How You Can Benefit From Using Dynamics 365?

Get in touch with us to see how by using Dynamics 365 for your Travel & Tourism company it can help you to meet your business goals and needs.

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Why Use Perfect Image?

A Dynamics 365 solution from Perfect Image provides a single coherent view of each prospect, visitor or customer. Detailed profiling and segmentation of your data drives tailored marketing, delivering the right message to the right audience at the right time. All with detailed visibility and analysis of the outcomes you achieve.